Gear up problems that crusade images to not evidence

If you are experiencing difficulty downloading or viewing images through Firefox, follow the troubleshooting instructions below.

This article applies to:

  • Still image file formats such as PNG, GIF, and JPG
  • Animated file formats like blithe GIF

This article does not apply to the following formats:

  • Video, such as MPG, WMV, and AVI. For more than information, encounter Fix common audio and video issues.

Annotation: If you're having problem with a website, click the padlock icon Fx70GreyPadlock Fx89Padlock in the address bar to meet if Firefox has blocked parts of the page that are not secure. See Mixed content blocking in Firefox for details.

Clear cookies and cache

Sometimes problems loading websites tin be fixed by clearing the cookies and enshroud.

  1. Click on the menu button fx57menu Fx89menuButton to open the carte panel. Click the Library 57 library icon button on your toolbar. (If you don't see information technology, click the card fx57menu button, then click click the menu fx89menuButton button.)
  2. Click and select .
  3. In the Time Range to clear: driblet-down, select Everything.
  4. Below the drop-downwards bill of fare, select both Cookies and Enshroud. Make sure other items you want to continue are not selected.
  5. Click OK.

Cheque image permissions for a specific website

Firefox allows you to forestall images from loading for certain websites to make pages load faster. If you are having trouble viewing images for a specific website:

  1. Click the Site Identity Button (the website's icon to the left of its address).
  2. Click the More information… push button in the prompt. The Page Info window volition open up.
  3. Select the panel.
  4. Make sure Allow is selected next to Load Images.
  5. Close the Page Info window.

Security software

Some Cyberspace security software (including antivirus and anti-spyware programs, firewalls, privacy programs, and others) may identify and block certain images as web bugs or may foreclose images from animating. Cheque the settings for your Cyberspace security program to make certain it allows images to load.

Extensions

Extensions are add-ons that add or modify Firefox features. See the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems commodity for instructions on how to disable or uninstall extensions that may cause images non to load in Firefox.

Images load but look wrong

If images on websites load, only don't look right or don't look the style they do in other browsers:

  • If y'all are using whatsoever sort of spider web accelerator software, disable it and see if images load properly. For more information, see the documentation that came with the software.
  • If the paradigm area shows text or some course of gibberish, encounter the MozillaZine Noesis Base commodity Page displays as gibberish.

Other reasons why images may non load

  • The site that displays the images may be down or experiencing difficulties. To verify, try loading the site from a unlike computer or browser.
  • Some pathnames to images incorporate backslashes (e.yard. example.com\MyImage.jpg). In browsers other than Internet Explorer, these pathnames practise non load. If yous run into that the paradigm'south URL contains a backslash, contact the site'due south webmaster about the effect.
  • You may have modified one of your Firefox preference settings which is causing images not to show. Y'all can either reset all preferences or else endeavor the following:
  1. Type about:config in the address bar and press Enter Return .
    A alert page may announced. Click Accept the Risk and Continue to get to the about:config folio.
  2. Find browser.display.document_color_use in the list of preferences. Its value should be set to 0 past default.
  3. Click Reset Fx71aboutconfig-ResetButton if its value is other than 0.

Images still do non load correctly

If you have tried all of the solutions in this article and images or animations nonetheless don't load correctly and then try these solutions:

  • Try refreshing Firefox.
  • Apply the Profile Manager to create a new Firefox contour.
  • Follow the other steps in the Troubleshoot and diagnose Firefox problems commodity.

These fine people helped write this article:

AliceWyman, indigo, Tonnes, Boersenfeger, Michael Verdi, scoobidiver, Swarnava Sengupta, Hasan, ideato, Wesley Branton, Lan, Joni, uruiamme

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